Our Commitment
We aim to provide high-quality, doctor-recommended products. If you face any issue, we’re here to help.
Return Eligibility
You can request a return if:
- You received the wrong item
Conditions
- Request must be made within 3 days of delivery
- Product must be unused and in original packaging
- Proof (image/video) is required
Non-Returnable Items
We do not accept returns for:
- Opened or used products
- Change of mind
Refund Process
- Once your return is approved, refund will be processed within 5–7 working days
- Refund will be issued via bank transfer or original payment method
Exchange Option
If preferred, we can replace the product instead of issuing a refund.
How to Request
Contact us with:
- Order number
- Issue details
- Supporting images/videos
Need help?
Contact us at hurairariaz5@gmail.com for questions related to refunds and returns.